Refund Policy

💰 Gamerz Prime – Refund Policy

Last Updated: February 2026

Due to the nature of digital products, our refund policy is structured as follows:

Digital Products

Once a digital product (game top-up, code, subscription, etc.) has been successfully delivered, it is non-refundable.

Refunds are only applicable if the order has not been processed or delivered.

Incorrect Information

If a customer provides incorrect game ID, username, or details, Gamerz Prime is not responsible for refunding the order.

Failed Transactions

If payment is deducted but the order is not delivered due to technical issues:

The amount will either be refunded or

The order will be reprocessed after verification

Processing Time for Refunds

Approved refunds may take 3–7 business days depending on the payment provider.

Service Charges

In certain cases, a small processing fee (up to 5%) may be deducted for transaction costs.